General Terms and Conditions
§ 1 General
For orders you have about this Shop online, only
the following apply Conditions in the version valid at the time of the order.
Deviating or supplementary agreements require the express written consent
of the BigTwin Motorcycles Group. The contract language is German.
§ 2 Order, Conclusion of contract, prices
Your order is binding.
With By placing the order you also declare that you are solvent and willing
to pay. We reserve ourselves, if unfounded Non-payment of the purchase price
to reimburse criminal charges. Your Order is a binding offer. We can offer
this within two weeks by sending an order confirmation accept or within
this period send the ordered goods. All prices are - unless otherwise stated
- Final prices in Euro including the applicable value added tax. at Orders
without express price maintenance are subject to the prices during the day
the delivery. This also applies to partial deliveries. Should be between
Ordering and delivery significant price increases occurred We will inform
you before delivery and for confirmation ask the new price. The price of
you will not be within confirmed by 5 working days, the purchase contract
is not concluded. The You can find the validity of temporary offers wherever
they are be presented in the shop.
§ 3 Terms of Delivery
You have the choice to deliver your goods personally and free of charge
pick us up at the store or have them sent to you. If you have the goods
sent to you, shipping costs - Height at execution of the order can be seen
- on. Regarding We reserve the right to make changes to the products and
merchandise offered especially in the course of technical progress and that
especially regarding the texture, color, weight, Dimensions, design or similar
features as far as this is Consideration of the interests of the buyer is
reasonable. We however, assure expressly consistent product quality.
§ 4 delivery times
Ordered goods can i.d.R. within the specified
in the description of each item Delivery time to be picked up, counted from
receipt of order. When shipping In addition there is a shipping time of
about 3-5 days. at Delivery delays will be informed immediately by email.
Should an ordered item or replacement item that you order we do not want
to be deliverable, so we are entitled to withdraw from the Contractual obligation
to deliver; we commit ourselves At the same time, you immediately about
the unavailability inform and any compensation received immediately refund.
§ 4.1. Seasonal Goods
Seasonal Goods is as such marked.
Either the seasonal goods are directly in the Product description marked
or is the corresponding category "seasonal goods". Seasonal goods can be
bought in the Online shop to be pre-ordered, however, the delivery takes
place only when the goods are available. The BigTwin Motorcycles Group has
does not affect the timing of availability and the Availability itself.
§ 5 Delivery, delivery dates and Information, refusal of acceptance
Unless otherwise agreed, the delivery is made to those specified
by the customer Conditions - pickup or shipping to the specified Delivery
address. Partial deliveries remain reserved. All Delivery dates and information
that has been given are not binding. Prescribed delivery times on the part
of the customer do not mean delivery promise.
§ 6 Prices
- All prices are for self-collectors within Germany Final prices including
the currently valid VAT rate.
- For shipping, the shipping costs are included in the the order is
§ 7 Terms of Payment
Depending on delivery location and order
value will be in the order process the possible Payment options are displayed
for selection. You can pay on delivery, Pay by credit card or direct debit.
Any expenses go at your expense. Deliveries by direct debit take place in
Foreign countries only by special agreement. We reserve ourselves Furthermore,
to limit the possible modes of payment.
§ 8 Due date and payment,
Bills of the BigTwin Motorcycles Group are due immediately
and without any deduction payable. If the direct debit has been agreed,
the Debit of the account after shipping the goods. By a chargeback our account
costs are plus one Processing fee invoiced. If you per Paying credit card,
the charge is made on the day of Accounting. From the 30th day after the
invoice date is the BigTwin Motorcycles Group entitled to default interest
of 5.5% above the base rate announced by the Deutsche Bundesbank P.A. to
promote. If the BigTwin Motorcycles Group demonstrably higher default damage
has arisen, we are entitled to this to assert. A previous reminder is not
required (§ 286 Abs. 2 Nr. 1 BGB) Written reminders will be charged sent.
Incoming payments after reminders are first on the Costs, then interest,
and finally the principal recorded (§ 367 Abs. 1 BGB). Come to your payment
obligation despite being warned, we will have a third party (lawyer, Debt
collection service provider) with the collection of the claim. Resulting
additional costs are to be borne by you. At the same time we reserve the
right to add an entry to the Schufa apply. In case of fraud, we will in
any case Filed a complaint with the competent prosecutor.
The right to Offsetting can only be perceived
if the counterclaims legally established or recognized by us. Besides that
is the exercise of a right of retention is permissible only insofar as the
counterclaim is based on the same contractual relationship.
10 Retention of title
The ownership of the delivered products is
only with full payment of Purchase price on you over.
§ 11 Warranty
for defects and Liability
For all during the legal Warranty period
of currently 24 months occurring defects of The purchased goods are subject
to the statutory claims to Remedy, on removal of defects / new delivery
and - at Presence of legal requirements - the more extensive Claims for
reduction or withdrawal as well as on Compensation, including compensation
for damage instead of Fulfillment and replacement of your futile expenses.
So far we or the manufacturer you without prejudice to the existing legal
claims grant a more extensive guarantee the details from the warranty conditions,
which correspond to each supplied with the product. Guarantee claims exist
without prejudice to legal claims / rights. Should be delivered Articles
have obvious material or manufacturing defects, So please reclaim such errors
as soon as possible across from. In case of damage in transit, the damage
is in addition to the To report delivery service. Over obvious damage is
one Have damage record recorded. The omission of this complaint however,
has no consequences for your legal claims. For slightly negligent breaches
of duty is limited to our Liability and that of our vicarious agents on
the foreseeable contract typical, immediate average damage. At easy negligent
breaches of duty of non-contractual Obligations by transfer of which the
performance of the contract is not endangered, we are liable as well as
our vicarious agents Not. The foregoing limitations of liability do not
affect yours Claims arising from product liability or warranty.
§ 12 Right of Revocation and Cancellation Policy
(§ 13 BGB) is granted a right of withdrawal according to § 355 BGB, the
within fourteen days of receipt of the delivery is. From exchange and return
are excluded: Special designs, audio or video recordings and software, if
and as soon as the delivered data carrier from the consumer have not been
unsealed to our regular Delivery program include (not listed in our catalogs)
and which were ordered at the request of the buyer, as well as cut to length
Sold by the meter and special offers. The consumer has the cost of one possibly
bear impairment, if not exclusively on the examination of the ordered goods
is due. You should be with handle the ordered goods carefully, do not use
them like one Owner in use and with the original packaging to return these
costs in case of a return avoid.
You have the goods immediately and
in any case at the latest within fourteen days from the day you tell us
about the Revoke this contract, send it back to us or hand it over. The
deadline is met if you send the goods before the expiry of the fourteen-day
§12.1 Expenses for returns are always refunded
Not. missing or damaged parts in kits will be at the expense of the buyer
added. Returns are accepted only free of us. When exercising of the right
of withdrawal you are obliged to return, if the Goods can be sent as a package
via a transport company (see § 12).
If you can not give us back all or
part of the received services or only in a deteriorated condition, you may
have to pay us compensation. This does not apply to the surrender of goods
if the deterioration of the item is solely due to its examination, as it
would have been possible for you in a retail store. Incidentally, you can
avoid the obligation to pay compensation by not using the items as your
property and refraining from anything that affects their value
§12.2 For B2B, the following applies: The value of the merchandise will
be minus 7.40 on presentation of the invoice copy Euro for return freight,
as well as goods from Custom Chrome and Motorcycle Storehouse credited less
In undamaged Original packaging becomes 10% and damaged
packaging 15% the invoice price for restocking. The Minimum charge for restocking
is 15 euros per item.
Is it a proven wrong delivery or order Manufacturing
defects or a proven wrong order on our part, then will be refunded in full
and no Fee for freight and restocking charged.
§12.2.1 Electrical items cannot be returned. We do not warranty any electrical items including batteries.
Any warranty concerning electrical items must be addressed to the manufacturer directly.
§12.2.2 No returns are accepted on helmets, clothing and apparel, except in case of a warranty claim.
The return address is:
BigTwin Motorcycles Group
Heidenheimer Strasse 83 - 89537 Giengen
Start Cancellation Policy
Right of Withdrawal
You can cancel the sales contract within two Weeks
after receipt of the goods without giving reasons in writing (eg. Letter,
fax, email) or by returning the goods. Before the return you must consult
us in any case otherwise the return shipment can not be processed. The period
begins at the earliest with receipt of this instruction. to Keeping the
cancellation period, the timely dispatch of the Withdrawal or the thing.
The right of withdrawal does not apply to special orders/backorders,
custom-made products, audio or video recordings and software if and as
soon as the data carriers supplied have been unsealed.
The written cancellation is to be addressed to:
Heidenheimer Strasse 83
89537 Giengen a. Brenz
+49 (0) 7322 - 919526
Fax & nbsp; +49 (0) 7322 - 919114
Transportable items are to be sent back.
Not Packetable items are picked up. You have the cost of To carry back.
So far payments have already been made, the refund will be made immediately,
but no later than 30 days.
The End Cancellation Policy
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and personal details are encrypted via SSL transmitted to us and can be
read out by anyone on the move. you can be carefree on this point, this
is indicated by the "lock symbol" in your browser. The following note applies
only to data that you have on the occasion of your registration or an order
in our online shop Become aware.
This data is only needed for Processing
We do not share this data with others Data that we personally
received from you in our store, from. So if you belong to our customer base
and our invitations - e.g. to our Open House - or other references and information
received from us and that for some reason no longer wish, it is not enough
if You can unsubscribe here in the online shop.
order in our online
store To order, you must provide some data for us. All these personal data
are always treated confidentially. The data necessary for the business transaction
are stored and in the Framework of order processing processed. In computing
will be Your legitimate concerns gem. the legal regulations considered.
We keep your data only as necessary and required to complete your order.
Of course we give Your data neither to third parties nor ask anyone (neither
free of charge for a fee) in any way.
However, it may be necessary in
some cases and in some articles, Your data - e.g. due to warranty cases
u.a. - to our suppliers or other manufacturers. In this case, you agree
Your registration in our online shop agrees. We
On this occasion, point
out that the text of your contract Order is not saved with us. Please keep
all Documents and messages you receive from us carefully.
we respect your privacy. The settlement of Orders are made as far as practicable
and possible by e-mail. Further You will only receive e-mails (newsletters
and invitations) if you so to wish.
You can receive newsletters based
on yours Register in this shop, unsubscribe at any time.
The place of jurisdiction is Heidenheim a.d. Brenz
(Baden-Württemberg - Germany) as agreed. The Nullity, contestability or
invalidity of one or more These provisions affect the validity of the Otherwise
not. This determination is then carried out replaced the corresponding legal